IT Asset Management Platform (ITAM)
Bourne Financial & Crowne Place
Crown Place Financial Ltd and Bourne Financial Ltd are sister companies based in the heart of London offering financial infrastructure and services to the financial sector. Looking for a more efficient process than spreadsheets to help them build an accurate asset register and management process for their communication, electrical and IT equipment inventory, the companies approached Assettrac for a tailor-made IT asset management platform that would save them time and provide detailed reporting.
The Asset Management Challenge
Having relied on spreadsheets to track their assets across the organisation as a whole, they had concluded that spreadsheets and manual processes were too high-risk with a high administrative load. As a result, they wanted to move to a system that was quicker and easier to use with the flexibility to build on its functionality, enabling them to develop their processes over time. The key requirements included:
- To achieve an accurate and specific asset register for communication, electrical and IT equipment (including server equipment) across the two companies.
- To uniquely tag and identify each asset to be tracked with a list of predefined data criteria: (Unique Asset Number, Description, Model, Quantity, Serial Number, Locations and Responsibility fields).
- The provision of off-site data storage, security and back-ups.
- A flexible and easy to manage system that was fully scalable and adaptable for future needs.
- The ability to control data access and updates by personnel throughout the company.
- To build complete electronic audit history for each asset throughout its lifecycle.
- An effective and time-saving way to conduct asset tagging with minimum business disruption.
The IT Asset Management Solution
After an initial scoping meeting, Assettrac analysed their specific business requirements to configure their own bespoke asset tracking and data management system driven by the needs of their internal workflows and processes.
Asset Identification & Tagging
To support implementation in a short timescale, Assettrac provided an on-site survey, tagging assets, collecting and uploading asset information to populate their custom portal for easy management going forward. The data was collected electronically using handheld devices and the survey was completed in a single visit.
The centralised online portal is accessible from any of their locations providing up-to-the-minute asset information. It was important to the company that the system was secure and easy to manage going forward.
- Assettrac provided a team training and implementation session to ensure all staff could use the system effectively.
- Secure log-ins were provided for relevant staff providing accessibility for the team to update and control their asset data.
- Accurate, real-time reports can be generated and shared at the click of a button.
While the online asset management portal is fully manageable in-house, the company benefits from full support from Assettrac’s support team for additional assistance or developments to the system, where needed.
